Administrative Assistant – Real Estate Management
A busy real estate management company is seeking a dependable, highly organized Administrative Assistant to join our Westchester office. This is a full-time, in-office role supporting day-to-day property management operations, tenant communication, repair coordination, and NYC compliance follow-up.
This position is ideal for someone who is strong on the phone, detail-oriented, persistent with follow-up, and able to keep multiple open issues moving in a fast-paced office environment.
Responsibilities
Answer and manage high-volume phone calls from tenants, vendors, supers, and management
Receive, document, track, and follow up on tenant repair requests
Coordinate with building staff, vendors, and managers to ensure repairs are completed
Monitor, track, and assist with resolving NYC HPD violations and compliance issues
Communicate professionally with tenants, vendors, city agencies, and internal staff
Maintain organized notes, records, follow-up logs, and open-item lists
Follow up consistently on repairs, violations, complaints, and pending issues
Assist with general office, administrative, and property management tasks as needed
Qualifications
Bilingual English/Spanish required
Strong phone, communication, and customer service skills
Excellent follow-up skills and attention to detail
Organized, reliable, and able to manage multiple open items at once
Comfortable working in a busy office with urgent tenant and building issues
Proactive problem-solver who can keep tasks moving without constant reminders
Prior real estate, property management, or maintenance coordination experience preferred
Familiarity with NYC HPD systems, violations, or property compliance is a strong plus
Position Details
Full-time position
In-office role in Westchester
Pay based on experience
Real estate/property management experience preferred, but we will train the right candidate
To Apply
Please send your resume and a brief note describing your relevant experience.